Within Surrey Heartlands we aim to achieve sustainable, high quality physical and mental health care for women and children that is responsive to diverse local need and affordable to the system.
This will be achieved through working better together with children and their families across the organisations who commission the services and the organisations that provide the services – building on local good practice.
Health and wellbeing
As well as providing care when required, we want to help people to avoid preventable ill-health. We’ll do this by helping local people to make the right choices for them and their families through support, information and access to early intervention to stop physical and mental ill health at an early stage.
The NHS Long Term Plan supports this focus on prevention and early intervention. Drawn up by those who know the NHS best – frontline health and care staff, patients and their families and other experts – the Long Term Plan is ambitious but realistic. It aims to support the best start in life; deliver world-class care for major health problems, such as cancer and heart disease, and help people age well.
To read the NHS Long Term Plan please click here.
If you would like information about supporting you and your family’s health and wellbeing, please follow this link here.
Looking after your children – useful resources that provide information and advice about childhood illness and local support
- Parent information leaflet: Where and how to seek help when your child is unwell
- Managing your child's health
- Head Injuries - Advice for Parents and Carers
- Which Flu vaccine should your child have?
- Learning Disabilities (via NHS Choices)
The HANDi app is a new mobile phone app that provides advice and support to parents and carers if their children have symptoms of common childhood illnesses. The HANDi App offers simple and straightforward advice on what to do and who to contact when a child is unwell.
You can download the FREE HANDi App for Android phones from Google Play or the Apple App Store for iPhones by searching 'Handi app' Paediatric, then selecting ‘Surrey Heartlands’.
There are four maternity units in the Surrey Heartlands geographical area. The services provides antenatal, intrapartum (labour and birth) and postnatal care led by a team of Obstetricians and Midwives.
For local Trust maternity information, please see links below:
Surrey Heartlands was a national early adopter for the national Maternity Transformation Programme and has an ambitious plan in place to guide local service improvement. More information about the programme will shortly be published on this page of our new website.
There is also more information available on our 'Women and Maternity' page.
Surrey Heartlands Pregnancy Advice Line
Surrey Heartlands also plans to give women greater choice include creating a single community midwifery team and a shared home birthing team and introducing shared electronic health record system. The three hospital trusts involved are Ashford and St Peter’s Hospitals NHS Foundation Trust, Epsom and St Helier University Hospitals NHS Trust and Royal Surrey County Hospital NHS Foundation Trust.
You can contact the advice line on: 0300 123 5473
There are also other helpful sources of advice and information across the Surrey Heartlands patch. You may find the following links useful as well:
Perinatal Mental Health
The aim of the Surrey Perinatal Mental Health Service is to ensure that:
Every woman has access to services to support psychosocial wellbeing of herself, her infant and her family and to prevent mental illness during the antenatal period until one year after delivery
Every woman is able to access quality perinatal mental health care and treatment at the right time, at the right level and at the right location
Surrey has a specialist mental health service for women who are planning a pregnancy, are pregnant or have a baby up to 12 months old. It is made up of different professionals including psychiatrists, mental health nurses, psychologists and allied health professionals such as occupational therapists.
For more information, please use follow this link.
Children’s health needs are met by many different organisations across the Surrey Heartlands system. GP’s, health visitors and school nurses are usually a first point of contact for children’s health needs and can signpost into other services if required.
For more information about services provided in Surrey Heartlands, please see links below:
Emotional mental health and wellbeing
Surrey County Council and NHS organisations in Surrey, as well as the voluntary sector, are working together on a major transformation programme across Surrey Heartlands to improve emotional wellbeing and mental health services for children and young people (CYP). The transformation will see a change in services themselves, referral processes, the way services are accessed as well as a greater use of community assets, such as peer support.
If you would like more information about child and adolescent mental health services (CAMHS) in Surrey Heartlands, please use the links below:
- Surrey CAMHS Whole System Transformation Plan, revised October 2019
Special educational needs and disability (SEND)
A child or young person has special educational needs and disabilities if they have a learning difficulty and/or a disability that means they need special health and education support, we shorten this to SEND.
The SEND Code of Practice 2014 and the Children and Families Act 2014 gives guidance to health and social care, education and local authorities to make sure that children and young people with SEND are properly supported.
To find out more about SEND services in Surrey, please see the following links:
Safeguarding means protecting a citizen’s health, wellbeing and human rights; enabling them to live free from harm, abuse and neglect. It is an integral part of providing high-quality health care. Safeguarding children, young people and adults is a collective responsibility.
All staff, whether they work in a hospital, a care home, in general practice, or in providing community care, and whether they are employed by a public sector, private, or not-for-profit organisation, have a responsibility to safeguard children and adults at risk of abuse or neglect in the NHS.
For more information about safeguarding children in Surrey please click here.